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"Usability testing of a healthcare chatbot: Can we use conventional methods ..."
Samuel Holmes et al. (2019)
- Samuel Holmes, Anne Moorhead, Raymond R. Bond, Huiru Zheng, Vivien Coates, Michael F. McTear:
Usability testing of a healthcare chatbot: Can we use conventional methods to assess conversational user interfaces? ECCE 2019: 207-214
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