"Neural Networks for Forecasting in a Multi-skill Call Centre."

Jorge Pacheco, David Millán-Ruiz, José Luis Vélez (2009)

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DOI: 10.1007/978-3-642-03969-0_27

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-23

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Jorge Pacheco, David Millán-Ruiz, José Luis Vélez:
Neural Networks for Forecasting in a Multi-skill Call Centre. EANN 2009: 291-300

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