"A Criteria Catalog Based Methodology for Analyzing Service Management ..."

Michael Brenner, Igor Radisic, Martina Schollmeyer (2002)

> Home

Details and statistics

DOI: 10.1007/3-540-36110-3_15

access: closed

type: Conference or Workshop Paper

metadata version: 2018-05-30

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/dsom/BrennerRS02
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/dsom/BrennerRS02
Michael Brenner, Igor Radisic, Martina Schollmeyer:
A Criteria Catalog Based Methodology for Analyzing Service Management Processes. DSOM 2002: 145-156

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.