"Business Driven Prioritization of Service Incidents."

Claudio Bartolini, Mathias Sallé (2004)

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DOI: 10.1007/978-3-540-30184-4_6

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-25

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Claudio Bartolini, Mathias Sallé:
Business Driven Prioritization of Service Incidents. DSOM 2004: 64-75

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