"Improving Customer Experience via Text Mining."

Choudur Lakshminarayan, Qingfeng Yu, Alan Benson (2005)

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DOI: 10.1007/978-3-540-31970-2_23

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-17

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Choudur Lakshminarayan, Qingfeng Yu, Alan Benson:
Improving Customer Experience via Text Mining. DNIS 2005: 288-299

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