"Improving the quality of public services: case study of Shanghai social ..."

Pengzhu Zhang, Fangfang Xu, Luquan Jiang (2005)

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type: Conference or Workshop Paper

metadata version: 2015-11-20

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Pengzhu Zhang, Fangfang Xu, Luquan Jiang:
Improving the quality of public services: case study of Shanghai social security and citizen services system. DG.O 2005: 315-316

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