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"An Overview of On-Site Contact Centers in Subnational Governments in Brazil."
Yohanna Juk et al. (2021)
- Yohanna Juk, Daniel Valotto, Beatriz B. B. Lanza, Thiago Jose Tavares Avila:
An Overview of On-Site Contact Centers in Subnational Governments in Brazil. DG.O 2021: 363-375
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