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"Unterstützung von IT Service Management-Prozessen in ..."
Matthias K. Hamm et al. (2008)
- Matthias K. Hamm, Andreas Hanemann, Karin Schauerhammer, Klaus Ullmann, Mark Yampolskiy:
Unterstützung von IT Service Management-Prozessen in Multi-Domain-Umgebungen. DFN-Forum Kommunikationstechnologien 2008: 23-32
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