"Identifying IT Service Management Challenges: A Case Study in Two IT ..."

Sanna Heikkinen, Marko Jäntti (2012)

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DOI: 10.1109/DEXA.2012.32

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Sanna Heikkinen, Marko Jäntti:
Identifying IT Service Management Challenges: A Case Study in Two IT Service Provider Companies. DEXA Workshops 2012: 55-59

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