"Man versus machine: evaluating IVR versus a live operator for phone ..."

Dipanjan Chakraborty et al. (2013)

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DOI: 10.1145/2442882.2442891

access: closed

type: Conference or Workshop Paper

metadata version: 2025-03-03

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Dipanjan Chakraborty, Indrani Medhi, Edward Cutrell, William Thies:
Man versus machine: evaluating IVR versus a live operator for phone surveys in India. ACM DEV (3) 2013: 7:1-7:9

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