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"Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: ..."
Philipp Reinhard et al. (2024)
- Philipp Reinhard, Nicolas Neis, Lisa Kolb, Dennis Wischer, Mahei Manhai Li, Axel Winkelmann, Frank Teuteberg, Ulrike Lechner, Jan Marco Leimeister:
Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction. DESRIST 2024: 384-397
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