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"Improving IT-Service Business Processes by Integrating Mobility: The Role ..."
Jan vom Brocke, Bettina Thurnher, Dietmar Winkler (2008)
- Jan vom Brocke, Bettina Thurnher, Dietmar Winkler:
Improving IT-Service Business Processes by Integrating Mobility: The Role of User Participation - Results from Five Case Studies. CSREA EEE 2008: 298-204
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