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"Taxonomy of Problem Management Activities."
Mira Kajko-Mattsson et al. (2001)
- Mira Kajko-Mattsson, Ulf Westblom, Stefan Forssander, Gunnar Andersson II, Mats Medin, Sari Ebarasi, Tord Fahlgren, Sven-Erik Johansson, Stefan Törnquist, Margareta Holmgren:
Taxonomy of Problem Management Activities. CSMR 2001: 1-10
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