"Evolution of Contact Point: a case study of a help desk and its users."

Lena Mamykina, Catherine G. Wolf (2000)

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DOI: 10.1145/358916.358950

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Lena Mamykina, Catherine G. Wolf:
Evolution of Contact Point: a case study of a help desk and its users. CSCW 2000: 41-48

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