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"Leveraging digital backchannels to enhance user experience in ..."
Wendy A. Kellogg et al. (2006)
- Wendy A. Kellogg, Thomas Erickson, Tracee Vetting Wolf, Stephen Levy, Jim Christensen, Jeremy B. Sussman, William E. Bennett:
Leveraging digital backchannels to enhance user experience in electronically mediated communication. CSCW 2006: 451-454
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