"The Impact of the Content of Online Customer Reviews on Customer ..."

Langtao Chen (2019)

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DOI: 10.1145/3311957.3359448

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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Langtao Chen:
The Impact of the Content of Online Customer Reviews on Customer Satisfaction: Evidence from Yelp Reviews. CSCW Companion 2019: 171-174

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