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"Should a Chatbot Disclose Itself? Implications for an Online ..."
Roberta De Cicco, Susana Cristina Lima da Costa e Silva, Riccardo Palumbo (2020)
- Roberta De Cicco, Susana Cristina Lima da Costa e Silva, Riccardo Palumbo:
Should a Chatbot Disclose Itself? Implications for an Online Conversational Retailer. CONVERSATIONS 2020: 3-15
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