"Mantras, Astras & Shastras for ITSM Transformation."

Shaju L. Kurup, Arvind Raman, Adarsh Kumar (2009)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2019-07-17

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Shaju L. Kurup, Arvind Raman, Adarsh Kumar:
Mantras, Astras & Shastras for ITSM Transformation. Int. CMG Conference 2009

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