"The Influence of the Provider's Service Fairness on the Customer's Service ..."

Montri Lawkobkit, Roland Blomer (2015)

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DOI: 10.5220/0005438902680275

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Montri Lawkobkit, Roland Blomer:
The Influence of the Provider's Service Fairness on the Customer's Service Recovery Satisfaction and on Positive Behavioral Intentions in Cloud Computing. CLOSER 2015: 268-275

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