"Understanding consumer perception of technological product failures: an ..."

Jeroen Keijzers, Elke den Ouden, Yuan Lu (2009)

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DOI: 10.1145/1520340.1520617

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Jeroen Keijzers, Elke den Ouden, Yuan Lu:
Understanding consumer perception of technological product failures: an attributional approach. CHI Extended Abstracts 2009: 4057-4062

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