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"Towards a BPM Success Model: An Analysis in South African Financial ..."
Gavin Thompson, Lisa F. Seymour, Brian O'Donovan (2009)
- Gavin Thompson, Lisa F. Seymour, Brian O'Donovan:
Towards a BPM Success Model: An Analysis in South African Financial Services Organisations. BMMDS/EMMSAD 2009: 1-13
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