"A Process Mining Based Model for Customer Journey Mapping."

Gaël Bernard, Periklis Andritsos (2017)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-10

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Gaël Bernard, Periklis Andritsos:
A Process Mining Based Model for Customer Journey Mapping. CAiSE-Forum-DC 2017: 49-56

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