"Exploring Customer Journey Mining and RPA: Prediction of Customers' Next ..."

Jost Wiethölter et al. (2023)

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DOI: 10.1007/978-3-031-43433-4_12

access: closed

type: Conference or Workshop Paper

metadata version: 2024-10-06

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Jost Wiethölter, Jan Salingré, Carsten Feldmann, Johannes Schwanitz, Jörg Niessing:
Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint. BPM (Blockchain and RPA Forum) 2023: 181-196

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