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"An Integrated Collection of Tools for Continuously Improving the Processes ..."
Leon J. Osterweil, Lori A. Clarke, George S. Avrunin (2009)
- Leon J. Osterweil, Lori A. Clarke, George S. Avrunin:
An Integrated Collection of Tools for Continuously Improving the Processes by Which Health Care Is Delivered: A Tool Report. Business Process Management Workshops 2009: 647-653
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