"Systematic Identification of Service-Blueprints for Service-Processes - A ..."

Thomas Kleinert et al. (2012)

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DOI: 10.1007/978-3-642-36285-9_60

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Thomas Kleinert, Silke Balzert, Peter Fettke, Peter Loos:
Systematic Identification of Service-Blueprints for Service-Processes - A Method and Exemplary Application - (Research Paper). Business Process Management Workshops 2012: 598-610

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