"The Value of Customer Journey Mapping and Analysis in Design Thinking ..."

Péter Fehér, Krisztián Varga (2019)

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DOI: 10.1007/978-3-030-30429-4_25

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-30

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Péter Fehér, Krisztián Varga:
The Value of Customer Journey Mapping and Analysis in Design Thinking Projects. BPM (Blockchain and CEE Forum) 2019: 333-336

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