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"Towards an e-Service Knowledge System for Improving the Quality and ..."
Bostjan Sumak, Gregor Polancic, Marjan Hericko (2009)
- Bostjan Sumak, Gregor Polancic, Marjan Hericko:
Towards an e-Service Knowledge System for Improving the Quality and Adoption of e-Services. Bled eConference 2009: 4
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