"Are Customer Service Offerings Influencing E-Loyalty? A Graphical Chain ..."

Barbara Krumay, Roman Brandtweiner (2010)

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type: Conference or Workshop Paper

metadata version: 2016-11-26

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Barbara Krumay, Roman Brandtweiner:
Are Customer Service Offerings Influencing E-Loyalty? A Graphical Chain Model Approach in the Austrian Mobile Phone Service Provider Industry. Bled eConference 2010: 17

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