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"Customer Engagement in Online Communities: A New Conceptual Framework ..."
Esther Federspiel, Dorothea Schaffner, Seraina Mohr (2014)
- Esther Federspiel, Dorothea Schaffner, Seraina Mohr:
Customer Engagement in Online Communities: A New Conceptual Framework Integrating Motives, Incentives and Motivation. Bled eConference 2014: 21
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