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"Challenges of Mining Twitter Data for Analyzing Service Performance: A ..."
Hui Na Chua et al. (2021)
- Hui Na Chua, Alvin Wei Qiang Liao, Yeh Ching Low, Angela Siew-Hoong Lee, Maizatul Akmar Ismail:
Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia. BIS (Workshops) 2021: 227-239
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