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"A Knowledge - based Decisional System for the Service Quality Improvement ..."
Tindara Abbate et al. (2014)
- Tindara Abbate, Clara Bassano, Anna Maria Coppola, Sergio Miranda, Luigi Rarità:
A Knowledge - based Decisional System for the Service Quality Improvement in Organizations. ILOG@BIR 2014: 49-60
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