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"Know your customer: Detection of Customer Experience (CX) in Social ..."
Leonardo X. Kuffo et al. (2018)
- Leonardo X. Kuffo, Carmen Vaca, Edgar Izquierdo, Juan Carlos Bustamante:
Know your customer: Detection of Customer Experience (CX) in Social Platforms using Text Categorization. IEEE BigData 2018: 4086-4094
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