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"Social media as a main source of customer feedback: alternative to ..."

Sharon Grubner Hasson, John Piorkowski, Ian McCulloh (2019)

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DOI: 10.1145/3341161.3345642

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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  dblp key:
  - conf/asunam/HassonPM19
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  - https://dblp.org/rec/conf/asunam/HassonPM19
Sharon Grubner Hasson, John Piorkowski, Ian McCulloh:
Social media as a main source of customer feedback: alternative to customer satisfaction surveys. ASONAM 2019: 829-832

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