"Implementing ITIL-Based CMDB in the Organizations to Minimize or Remove ..."

Mohammad Sharifi, Masarat Ayat, Shamsul Sahibuddin (2008)

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DOI: 10.1109/AMS.2008.144

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Mohammad Sharifi, Masarat Ayat, Shamsul Sahibuddin:
Implementing ITIL-Based CMDB in the Organizations to Minimize or Remove Service Quality Gaps. Asia International Conference on Modelling and Simulation 2008: 734-737

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