"An Agent Scheduling Optimization for Call Centers."

Chiaki Hishinuma, Masaaki Kanakubo, Takuma Goto (2007)

> Home

Details and statistics

DOI: 10.1109/APSCC.2007.27

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-23

- view
  authority control:
- export record
  dblp key:
  - conf/apscc/HishinumaKG07
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/apscc/HishinumaKG07
Chiaki Hishinuma, Masaaki Kanakubo, Takuma Goto:
An Agent Scheduling Optimization for Call Centers. APSCC 2007: 423-430

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.