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"A Study on a Formal Ontology Model: Constructing a Customer Ontology in a ..."
Hongwei Wang, Fu Jiang, Jiachun Wu (2003)
- Hongwei Wang, Fu Jiang, Jiachun Wu:
A Study on a Formal Ontology Model: Constructing a Customer Ontology in a CRM Context. AMCIS 2003: 149
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