"Too Busy to Help: Antecedents and Outcomes of Interactional Justice in ..."

Ofir Turel, Catherine E. Connelly (2012)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2013-01-29

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Ofir Turel, Catherine E. Connelly:
Too Busy to Help: Antecedents and Outcomes of Interactional Justice in Web-Based Service Encounters. AMCIS 2012

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