"Linking Perceived Electronic Service Quality and Service Loyalty on the ..."

Samar Swaid (2007)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-01-04

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Samar Swaid:
Linking Perceived Electronic Service Quality and Service Loyalty on the Dimensional Level: An Aspect of Multi-Channel Services. AMCIS 2007: 410

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