"Integrating social features in service systems: the case of a library service."

Kelly A. Lyons, Lysanne Lessard, Stephen Marks (2011)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2020-08-27

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Kelly A. Lyons, Lysanne Lessard, Stephen Marks:
Integrating social features in service systems: the case of a library service. AMCIS 2011

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