"A Comparative Study of Online Forums in eCommerce as a Customer Service Tool."

Kaveepan Lertwachara, Gregg Erickson (2009)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-01-02

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  - conf/amcis/LertwacharaE09
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  - https://dblp.org/rec/conf/amcis/LertwacharaE09
Kaveepan Lertwachara, Gregg Erickson:
A Comparative Study of Online Forums in eCommerce as a Customer Service Tool. AMCIS 2009: 45

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