


default search action
"eService Customer Retention: An Affective Events Theory Perspective."
Sophea Chea, Margaret Meiling Luo (2009)
- Sophea Chea, Margaret Meiling Luo:
eService Customer Retention: An Affective Events Theory Perspective. AMCIS 2009: 484

manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.