"A Text Mining Application for Exploring the Voice of the Customer."

Achim Botzenhardt, Andreas Witt, Alexander Maedche (2011)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-01-03

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Achim Botzenhardt, Andreas Witt, Alexander Maedche:
A Text Mining Application for Exploring the Voice of the Customer. AMCIS 2011

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