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"The Influence of Service Quality on Customer Retention: A Systematic ..."
Aisha Alshamsi et al. (2020)
- Aisha Alshamsi
, Muhammad Alshurideh
, Barween Al Kurdi
, Said A. Salloum
:
The Influence of Service Quality on Customer Retention: A Systematic Review in the Higher Education. AISI 2020: 404-416
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