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"Early Detection Method of Service Quality Reduction Based on Linguistic ..."
Kazushi Ikeda et al. (2013)
- Kazushi Ikeda, Gen Hattori, Chihiro Ono, Hideki Asoh, Teruo Higashino:
Early Detection Method of Service Quality Reduction Based on Linguistic and Time Series Analysis of Twitter. AINA Workshops 2013: 825-830
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