"Performance Evaluation of Call Center Agents by Neural Networks."

Hui-Huang Hsu et al. (2016)

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DOI: 10.1109/WAINA.2016.126

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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  - https://dblp.org/rec/conf/aina/HsuCCC16
Hui-Huang Hsu, Te-Chan Chen, Wei-Tsung Chan, Jung-Kuei Chang:
Performance Evaluation of Call Center Agents by Neural Networks. AINA Workshops 2016: 964-968

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