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"Advances in the Human Side of Service Engineering - Proceedings of the ..."
Jim Spohrer, Christine Leitner (2020)
- Jim Spohrer, Christine Leitner:
Advances in the Human Side of Service Engineering - Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA. Advances in Intelligent Systems and Computing 1208, Springer 2020, ISBN 978-3-030-51056-5 [contents]
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