"IT Service Management Knowledge Ecosystem - Literature Review and a ..."

Muralidharan Ramakrishnan et al. (2018)

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type: Conference or Workshop Paper

metadata version: 2024-05-16

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Muralidharan Ramakrishnan, Anup Shrestha, Aileen Cater-Steel, Jeffrey Soar:
IT Service Management Knowledge Ecosystem - Literature Review and a Conceptual Model. ACIS 2018: 32

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