"The Development of a User Self-Help Knowledge Management System for Help ..."

Sim Lau, Nelson Leung (2005)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-05-23

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Sim Lau, Nelson Leung:
The Development of a User Self-Help Knowledge Management System for Help Desk: Deployment of Knowledge Management Approach and Software Agent Technology. ACIS 2005

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