"Automation of Customer Initiated Back Office Processes: A Design Science ..."

Christian Daase et al. (2020)

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type: Conference or Workshop Paper

metadata version: 2024-05-16

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Christian Daase, Daniel Staegemann, Matthias Volk, Abdulrahman Nahhas, Klaus Turowski:
Automation of Customer Initiated Back Office Processes: A Design Science Research Approach to link Robotic Process Automation and Chatbots. ACIS 2020: 15

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