"Emerging Issues in After-sales Enterprise Information Technology Support ..."

Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith (2005)

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type: Conference or Workshop Paper

metadata version: 2024-05-22

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Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith:
Emerging Issues in After-sales Enterprise Information Technology Support Using Web-based Self-service Systems. ACIS 2005

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